Farmers use social media to express anger over Panera Bread’s new advertising campaign
Farmers, worldwide, are learning of the powers of social media when it comes to speaking up, proudly telling the stories of what really happens on their farms and correcting misinformation, when they see it.
A great example of this came last week from the United States where dairy farmer Carrie Mess (known through her blog as Dairy Carrie) took on American company Panera Bread for a horrible advertising and promotion campaign that it had recently launched – one that seems to call farmers and ranchers lazy.
Carrie has a large readership, both through her blog and through Twitter, and her post and subsequent tweets instantly went viral. The result? Thousands of reads of her blog in a few short hours and hundreds of farmers and industry supporters across North America posting links and comments of their own about Panera Bread’s perceived lack of support for – and understanding of –farmers.
If you want to read the conversation last week, go to Twitter and search for @Panerabread or #EZChicken . It’s a good read and confirms the fact that farmers do have a voice. The farm community has also coined a hash tag of its own - #pluckezchicken which also worth checking out.
As of today, a marketing executive from Panera Bread has contacted Carrie. She’s posted a subsequent blog on their conversation at http://dairycarrie.com/2013/07/26/heres-what-panera-has-to-say-for-themselves-pluckezchicken/
Here’s her original blog. Thanks to her for permission to reprint it and kudos to her – and the legions of angry farmers and Panera customers – that have rallied around this issue.
Dear Panera Bread Company, You’ve lost a customer. Now most people wouldn’t offer to help someone out that they don’t like but I am going to be the bigger person here and give you a heads up.
On Friday I stopped into one of your stores to grab a bite to eat after spending the morning at the Dane County Fair watching the hard working 4H and FFA kids showing their dairy cattle. My mother-in-law was along for the ride and since the line was long and she needed time to pick out her sandwich before getting to the counter I grabbed one of your handy menus from a stand. That’s where I found this…
You can read her whole blog post here: http://dairycarrie.com/2013/07/23/dear-panera-bread-company/
Posted by Farm and Food Care on July 29th, 2013 :: Filed under Activism,Agriculture Education,Animal care,animal handling,Education and public awareness,Farm life,Speaking out
Tags :: animal care, animal welfare, Consumers, misconceptions


